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Some systems are degraded
Operational
Degraded
Outage
Maintenance
Core platform
Staff app
Operational
90 days ago100.00% uptimeToday
API
Operational
90 days ago100.00% uptimeToday
Database
Not yet checked
Reminders and scheduled jobsAppointment reminders, scheduled texts and emails, payment plans
Not yet checked
frontdesk.care website
Operational
90 days ago100.00% uptimeToday
Calls and messaging
AI phone answeringVerified by synthetic test calls
Not yet checked
Text messagingDelivered through Twiliovendor status
Degraded
90 days ago100.00% uptimeToday
Email notificationsDelivered through SendGridvendor status
Degraded
90 days ago100.00% uptimeToday
Telehealth videoVideo runs on Twiliovendor status
Degraded
90 days ago100.00% uptimeToday
Client-facing
Online booking
Operational
90 days ago100.00% uptimeToday
Client portalSign-in page for every practice's portal
Not yet checked
PaymentsProcessed by Stripevendor status
Operational
Practice websites
Practice websites and custom domains
Operational
90 days ago100.00% uptimeToday
Integrations
athenahealth sync
Operational
Practice Fusion sync
Operational
Google Calendar sync
Operational
Services we depend on
Twilio (calls, texting, video)vendor status
Degraded
90 days ago100.00% uptimeToday
OpenAI (AI features)vendor status
Operational
90 days ago100.00% uptimeToday
MongoDB Atlas (database hosting)vendor status
Operational
90 days ago100.00% uptimeToday
Stripe (payments)vendor status
Operational
Amazon Web Services (hosting)vendor status
Operational
Past incidents
No incidents in the last 30 days.